Refund Policy

This refund policy applies specifically to Smelex and its published legal advisory services for small businesses.

At Smelex, we prioritize transparency and fairness in our refund policy for our legal advisory services.

Eligibility for Refunds

Refunds are available for services that have not been utilized. Please ensure you meet the eligibility criteria outlined in our policy.

Exclusions from Refunds

Certain services, once rendered, are not eligible for refunds. This includes any legal advice or documentation provided.

How to Request a Refund

To initiate a refund, please submit your request through our designated support channels. Ensure all relevant details are included.

Processing Refunds

Once a refund request is approved, processing may take several business days. We will keep you informed throughout the process.

Cancellation Policy

You may cancel your service within a specified period after purchase. Please refer to our terms for detailed conditions.